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Welcome to Nicotine Pouches Australia (the “Website”). These Terms and Conditions (“Terms”) govern your use of our Website and the purchase of any products from us. By accessing our Website or placing an order, you agree to be bound by these Terms. If you do not agree to all of these Terms, please do not use this Website.
Legal Age Requirement: You must be at least 18 years of age to view, browse, or purchase products from this Website.
Age Verification: We reserve the right to use secure, third-party identity and age-verification services to confirm your age. By placing an order, you explicitly authorize us to verify your details against public records or credit reporting agencies solely for age confirmation.
False Declarations: Providing false information regarding your age to purchase regulated products is illegal and a violation of these Terms. If we suspect an account belongs to a minor, it will be terminated immediately without notice, and any pending orders will be cancelled and refunded.
Health Warning: Products sold on this Website contain nicotine. Nicotine is an highly addictive chemical substance.
No Medical Claims: The products offered on this Website are intended for adult consumer use only. They are not marketed, sold, or intended as smoking cessation aids, medical devices, or therapeutic goods, unless expressly specified and approved by the Therapeutic Goods Administration (TGA).
User Responsibility: You acknowledge that you use these products at your own risk. We strongly advise consulting a healthcare professional before initiating the use of any nicotine products.
Pricing: All prices displayed on the website are in Australian Dollars (AUD) and are inclusive of Goods and Services Tax (GST) unless stated otherwise. We reserve the right to amend pricing at any time without prior notice.
Order Acceptance: Receipt of an order confirmation email does not signify our acceptance of your order. We reserve the right to accept, decline, or limit your order for any reason, including product unavailability, errors in pricing/descriptions, or failure to pass age verification.
Payment: Payments must be made in full at the time of placing an order using our approved secure payment gateways.
Australian Delivery Only: We ship products exclusively to valid addresses within Australia.
ID Upon Delivery: Orders may be sent via registered postal services requiring a signature and physical proof of age (18+) upon delivery. If the recipient cannot prove they are of legal age, the courier will not deliver the package.
Shipping Times: Any delivery timeframes provided are estimates only. We are not liable for delays caused by postal couriers, customs processing, or unforeseen logistics disruptions.
Australian Consumer Law (ACL): Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
Change of Mind: Due to the hygienic and perishable nature of oral nicotine products, we do not accept returns or offer refunds for change-of-mind purchases once the product packaging has been opened, unsealed, or tampered with.
Defective Products: If you receive an item that is damaged, defective, or incorrect, please contact our support team within 7 days of delivery with photographic evidence so we can arrange a replacement or refund.
All content on this Website, including text, graphics, logos (such as the Nicotine Pouches Australia logo), button icons, images, data compilations, and software, is the exclusive property of Nicotine Pouches Australia or its content suppliers and is protected by Australian and international copyright laws.
To the maximum extent permitted by law, Nicotine Pouches Australia, its directors, officers, employees, or agents shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of, or the inability to use, our website or products.
These Terms and Conditions are governed by and construed in accordance with the laws of the State/Territory in which your business operates and the Commonwealth of Australia. You irrevocably submit to the exclusive jurisdiction of the courts in that State/Territory.
We reserve the right to update or modify these Terms at any time without prior notice. The most current version will always be posted on this page with the updated “Effective Date.” Continued use of the website following any changes constitutes your acceptance of the revised Terms.
For any questions or clarification regarding these Terms and Conditions, please contact us at:
Email: info@nicotinepouchesoz.com
© 2026 Nicotine Pouches Australia. All rights reserved.
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